Get the Upgrade through Windows Update and Accept EULAĢ.1 Please check if your OS version is under Microsoft Windows 10 upgrade plan, including Windows 7 SP1 and Windows 8.1 Update. (Internet connection is needed in this step.)ġ.1 Please backup system data before upgrading to Windows 10.ġ.2 Click Start Button » choose "System" » and click "Windows Update".ġ.3 Check for Updates, Windows Update will check the available updates on your system.ġ.5 System restart will be needed for some updates, so please restart your system and repeat Step 1.2 ~ Step 1.4 to make sure all the updates are completed. Prepare Your Systemīefore upgrade to Windows 10, Windows Update is recommended to be done. Please note that this also affects software products from vendors other than F-Secure and WithSecure as well, if those products contain drivers signed by Microsoft.From Windows Update Step 1. Newer Operating Systems, and Windows 7 SP1 or Windows Server 2008 R2 that have this patch installed are not affected, and the clients will continue to function normally. Failure to do so will prevent F-Secure and WithSecure clients from functioning correctly.įor customers who use Software Updater, an optional part of our endpoint protection clients, this patch is available as "2019-09 Security Update for Windows 7 for 圆4-based Systems (KB4474419) " However, some customers maintain their Windows Updates separately, and they should immediately ensure they have the patch from KB4474419 applied. Most devices will have already received this patch, as it was released as a Security update by Microsoft in March 2019, and should have been automatically applied. For home products, such as SAFE and Internet Security, will show "You are not protected" status.ĭue to changes made by Microsoft related to driver signing, Windows 7 SP1 and Windows Server 2008R2 will require a patch to be installed, in order for our drivers to protect these computers.Business products, such as Client Security, Server Security and Server Protection, will show "Computer is not protected" status.The product user interface will show a different status, depending on if you are using a for home or business F-Secure product: If patch KB4474419 is not installed, the F-Secure client will fail to install updates and request for restart / reboot.
Windows 7 SP1 and Windows Server 2008R2 MUST be patched with KB4474419 to maintain protection due to changes made by Microsoft related to driver signing. IMPORTANT: Windows 7 SP1 and Windows Server 2008R2 MUST be patched to maintain protection - WithSecure Community IMPORTANT: Windows 7 SP1 and Windows Server 2008R2 MUST be patched to maintain protection Issue: Elements Endpoint Detection and Response.
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